Getting the most from your consultant

In a recent article 7 Things I Love About Small Business SEO the author gives 7 things he likes about working with small businesses. As someone who routinely works with small and new businesses, I have to agree.  Generally they can move faster than a large business, are more concerned with results, and are loyal if you perform for them.  This is part of the reason why I love working with small businesses myself. However I would like to offer a few things small businesses must be careful … [Read more...]

Watch out for those scams

From time to time different clients call me up to ask me about something that comes across their desk. Most of the time their gut instinct had it right, and they were looking at a scam. Sometimes the scam is legal, just immoral - like charging $100 a year for a domain name when it can cost under $10. Or they are charging $200 for submitting your site to Google every month for a year, when in reality, you can do it yourself for free. By the way, over submitting to Google or the other search … [Read more...]

What does a spike in bounce rate mean?

Well it depends. We had started to set up on a Friday the analytics for a large existing site. We know that several key areas are used more than others, and some of the pages rarely get seen. While in the past articles I've not gone into how do you set up your application, this is a key element of the process. Without good (enough) data, you can never make good decisions on your web site. Site configuration is often the first place to look. The first few days was busy trying to get the data … [Read more...]

More Metrics – exit pages and bounce rate

Learning how our web site works is an important task. We've seen some simple examples in previous steps (visits, page views, and unique visitors) and we've seen some data that gets calculated (average page views and time on site). While these were simple, and often given on the front page of your reports, I want to look at two related pieces of information that are not always so prevalent: exit pages and bounce rate. The Exit Page is an easy metric to understand. This is generally a list … [Read more...]